Frequently Asked Questions

Have a query that’s not listed here? Contact Us

Want to consult a doctor? Book your appointment

Have a query that’s not listed here? Contact Us

Want to consult a doctor? Book your appointment

What is Albot Health about?

Albot Health’s mission is to provide you with convenient, efficient healthcare at the comfort of your home to make you feel better instantly! Our team of doctors, therapists, and life coaches are available for a virtual consultation 7 days a week so you don’t have to worry about travelling, waiting for your appointment, or any other avoidable activities. Sign up on our website or app for free.

How does Albot Health save me money and time?

We understand that it becomes a challenge when you’re trying to book a doctor’s appointment, endlessly waiting for your turn, or travelling to and from the doctor’s office. With Albot Health, you’ll never have to worry about wasting money and time. Since our team of expert doctors is available 7 days a week covering various medical needs, high-quality and convenient care is just one click away — all at the comfort of your home. You can register yourself and get started in our free app downloadable on both the iOS and Android stores.

How does Albot Health work?

Once you sign up on our website or install our free app, you’re taken to the doctor dashboard- a list of all the doctors displaying their specialty and available time slots- selecting which you can book a video consultation with one of our doctors at a day and time of your choosing. Since the app is with you in your pocket, the consultation is made possible at your convenience anytime, anywhere. All your data is protected and fully encrypted. We take utmost care when it comes to data security and safeguarding medical records.

Are Albot healthcare providers licensed?

100% Yes! At Albot, we have a team of well-experienced, high-quality doctors and therapists who are equipped to provide seamless healthcare via teleconferencing. Albot healthcare providers undergo training and evaluation processes to ensure you’re in safe hands. Leave your worries behind as you sign up on our website or app, empowering yourself to take better care of your health.

What type of services does Albot Health provide?

Our range of services includes Medicine & General Physician, COVID Care, Paediatrics, Gynae & Obstetrics, Diabetology, Mental Health, Yoga & Meditation, Life Coaching, Diets & Nutrition, Cardiology, Endocrinology, Gastroenterology, Oncology, Dermatology.

How do I sign up for Albot Health?

To sign up for Albot Health, just follow these steps:

On the website:
1. Go to login
2. Enter your mobile number and authenticate via OTP
3. Enter your full name, Id and create a password

On the app:
1. Go to the iOS or Android store, download our mobile app “Albot Health”
2. Enter your mobile number and authenticate via OTP
3. Enter your full name, Id and create a password

Once logged into your new account, you’ll be taken to the doctor dashboard. It lists all the doctors. You can select a specialty, select your chosen time slot & book an appointment.

Can I choose my own doctor or therapist?

Yes, you can select a specific doctor for consultation.

Do I need WiFi to use your service?

Any decent internet connection should work for the app. Do reach out for support if you’re facing connecting or app-related issues.

Can my therapist prescribe medicines?

Yes, your therapist can prescribe medicines at their own discretion. In certain conditions that require an in-clinic consultation, alternative medical procedures or prescriptions may be recommended only after a face-to-face consultation.

How do I procure my prescribed medicines?

We have e-prescriptions available. You will get an e-prescription after the completion of the consultation on our platform. It’ll be sent to your registered email ID. You can also access it from ‘Medical records >> E-Prescription History’ in the menu. You don’t have to carry a paper prescription to get the medicine. You can go to the pharmacy, show the prescription from the app and get the medicines.

What gadgets/devices can be used to access the app?

Since we’re on a mission to make remote healthcare as accessible as possible, the app is currently available on both iOS and Android for mobile phones, tablets, laptops.

How does Albot Health protect my data privacy and keep my account secure?

Our team of expert product developers prioritises your data to keep it safe and secure. Our platform is subjected to the most stringent technology and health care industry standards. Rest assured, your data is safely locked away from any plausible leakages or damage.

Who can see my personal records?

Only your healthcare providers and you will be able to view your medical records- consultations, medical notes, patient history, prescriptions, etc.

Can I get my regular pregnancy checks done via teleconferencing?

Partially yes. In-clinic consultations might be required when you need to undergo ultrasound scanning to ensure the health and safety of your pregnancy.

Can I register my child to consult with the pediatrician?

Yes! You can add your child’s profile. Just fill in the relevant details and then an online consultation can be booked for their profile.

I’m only interested in yoga & meditation, can I still use the platform?

Sure! Our website and the app are designed for all your health and wellness needs. So, as long as you’re interested in any of our services, feel free to sign up and start accessing your most required services.

I want to lose weight! Can I rely on your platform?

Definitely! Our set of Dietitians and Nutritionists are here to help you make an informed decision regarding your weight loss journey. With our team’s deep expertise, you’ll get the best customised weight loss plan catering to your health needs.

How do I upload my vitals?

Our platform allows you to upload your health vitals such as height, weight, BMI, etc. so that our doctors can observe your physiological signs to assess your health condition. Simply go to ‘Medical records >> Vitals’, add all the details and save.

How do I upload my patient documents?

You have the option to upload relevant patient information such as test results, pictures, etc. on our platform to be reviewed by your doctor. Go to ‘Medical records<< Patient Documents and add all the files.

I have a question that’s not listed here. Can you help me?

Yes, absolutely. Contact us here

Have a query that’s not listed here? Contact Us

Want to consult a doctor? Book your appointment